On the Confirm and Manual Reconciliation or the Fix Differences dialog, there is often need to find a name in the eAdventist File so that you can call the name up. Here's the dialog that appears when you click the Find Person in eAdventist File button:
Just as when accessing a name in CMD itself, type in the first few letters of the last name and you will move deeper into the list. Once you have found your name, make sure you have selected it by clicking on it, then click the Call Name button. You can also double-click on the name or press Enter when it's highlighted.